Quantitative Tools and Techniques |
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Descriptions |
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When to do |
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| Phone survey |
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Survey conducted over the phone among a random sample of relevant pop. Sample size and lengths vary |
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Statistical reliability important; quick turnaround needed; sample/subgroup control; flexible budget |
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| Online survey |
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Survey conducted online. Email invitation, interstitials or panel approach. Sample size and lengths vary |
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Need to intercept online population or email group; interactive component; react to visual stimuli (i.e. website, ads, packaging); conjoint; budget constraints |
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| Market segmentation / cluster analysis |
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Form of multivariate analysis, which allows you to group people based on their attitudes or behavior |
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Need to understand how audience segments and their size, utility, demographics, psycho-graphics. Groups can be targeted with specific marketing/advertising based on their characteristics. |
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| Regression analysis |
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Form of multivariate analysis, which allows you to predict or explain how people vary on one variable by how they vary on a bunch of other variables |
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Need to understand how attitudes and beliefs about a product or organization impact behavior or interest (i.e. factors impacting purchase intent, vote, membership, donations) |
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| Conjoint analysis |
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To understand how something performs relative to others |
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Need to understand relative importance of product or service features; tagline test; logo test; packaging test; price elasticity |
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| Strategic mapping/gap analysis |
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Ability to look at various attributes on two dimensions |
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Need to understand a brand, product, service or organization's strengths and weaknesses/gaps |
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| Chaid/predictive modeling |
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Allows you to correlate demographics/psychographics with a desired behavior. |
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More precise audience targetting when have large data set -- data-mining. |
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