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for clients in the corporate, political and non-profit sectors. Jon has developed, executed and analyzed strategic market research studies for such diverse companies as Citrix Systems, California Dental Association, Sprint/Nextel, and ESPN.com. Whether working on a branding study for global corporation, a usability test for a start-up, or measuring loyalty and predicting retention for a membership association, Jon brings a combination of industry experience, statistical know-how, and business-savvy to each job. Many clients continue to seek him out for advice long after their studies are completed.

Jon began his marketing research career at Peter Hart Associates, followed by almost a decade as an analyst for The Mellman Group. He founded Edge Research in 1997 because he was interested in using new methodologies to get better information to clients faster and for less money.

Over the last few years, Jon has served on the board of two start-up technology companies, Viral Media Productions and CimSuite. An avid sports fan, Jon started playing fantasy baseball during the Reagan years, and now gets his thrills cheering on his children Sydney and Will on the soccer and baseball fields. Read Less

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designed, executed and analyzed custom market research studies for diverse organizations such as Sprint, AARP, California Dental Association, Network Solutions, USATODAY.com, and St. Jude Children's Research Hospital. She works with large and small corporations on branding, positioning, new product development, and user experience testing; but is also passionate about helping non-profits with their unique challenges - donor development and retention, public education, and advocacy efforts.

Prior to joining Edge Research, Pam was Executive Director of The Mellman Group, where she managed both client projects and the firm's business operations. Pam began her marketing research career at GreenbergLake: The Analysis Group, which provided research and strategy to political candidates and non-profit organizations. She is a RIVA-trained moderator, and a member of the Qualitative Research Consultant's Association (QRCA). She has also worked closely with the Marketing Research Association (MRA) and QRCA surveying members on emerging research trends. Pam and her family live in Baltimore, MD, where she is involved in a variety of civic organizations, including the Enoch Pratt Free Library, the Contemporary Museum, and Friends School of Baltimore. Read Less

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new media, and financial services. She has worked with Time Warner Cable, Comcast, Sprint, Boost Mobile, The Hartford, and USATODAY.com. Gayle says, "One of the most fascinating things about my job is learning my client's specific business and marketing challenges, and designing and interpreting the research in that context."

Gayle's strengths are in quantitative research design, survey development, and data analysis. She is skilled at interpreting research results to strategically address client's business objectives, ranging from measuring customer satisfaction and retention, tracking the effectiveness of advertising and marketing campaigns, and optimizing product features and pricing for new and existing products. Gayle can take a huge data set - of multiple countries, several audiences, and/or complicated statistical techniques - and put it in terms that non-researchers can understand. Also experienced in qualitative research, Gayle has conducted countless in-depth interviews and focus groups. She has completed moderator training coursework with RIVA Market Research.

Prior to joining Edge Research, Gayle was Senior Consultant with The Strategis Group, a telecommunications research group serving the broadband, wireless, cable, satellite, competitive telephony, and Internet industries. She laid the foundation of her career as a researcher with Opinion Research Corporation in Princeton, NJ. Read Less

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corporate and non-profit clients across a range of industries, including financial services, telecommunications, consumer goods, retail, health care, environment and education. Sarah is a well-rounded team player who has placed equal emphasis on qualitative and quantitative methodologies throughout her career. Sarah has extensive experience in survey design, implementation and analysis, and is also a skilled focus group moderator and in-depth interviewer.

Sarah has been a proud member of the Edge Research team for over seven years. Prior to joining Edge, Sarah was a research assistant at the American Academy of Physician Assistants. Sarah graduated from the College of William and Mary with a Bachelor of Arts degree in Economics. Her professional affiliations include membership in the Qualitative Research Consultants Association (QRCA), as well as course work at RIVA Market Research. She lives in Arlington, VA with her husband Brian. Read Less

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, telecommunications, ecommerce, advertising and technology sectors. With Edge Research, her clients have included a diverse group in the corporate and non-profit segments including Nextel International, American Century Investments, Hair Cuttery, Catholic Charities USA and the National World War II Museum.

As a focus group moderator and in-depth interviewer, Mildred brings a practiced approach to conducting discussions among a wide range of audience groups and topics. Her philosophy threaded in every project she leads is based not just on providing a scientific method to data collection and extracting meaningful data but weaving and molding information and recommendations into the fabric of the organizational structure, proficiencies, operations and culture. Moderating in both English and Spanish in the U.S. and in Latin America has expanded the global reach of Edge Research and its client potential. She is skilled at conducting studies to extract audience insights to enhance and refine messaging and marketing on a targeted basis. Incorporating advanced analytical techniques, Mildred brings these tools to bear in determining the confluence of factors that lead to decision making.

Prior to joining Edge Research, Mildred served as Manager of Market Research and Analysis for the Bureau of National Affairs, where she developed, structured and managed the Research and Analysis team to bring about improved corporate profitability and market penetration. She also served as a Market Research Manager with AWS Convergence Technologies and as a Senior Marketing Research Analyst with USATODAY.com and MCI World Com.

Raised in the Washington, DC area, Mildred received her Bachelor's degree in Business Management in Marketing and International Business from the University of Maryland at College Park. She is currently an MBA candidate at Johns Hopkins University. Read Less

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, and came to Edge in July of 2007 to define and standardize operations for a Field Department which did not yet formally exist. In addition to managing the Field Department at Edge, Avery also performs analytical functions such as questionnaire design, data analysis and report writing.

Avery graduated from Ithaca College in 2004 with a B.A. in Sociology. She became interested in survey research during her junior year when conducting and analyzing a 2-semester long social research study. Subsequently, she further developed this interest by becoming a teaching assistant for a Research Methods course. Upon graduating in 2004, Avery worked for two market research firms in Princeton, NJ before coming to Edge. Her professional affiliations include membership in the Marketing Research Association (MRA), and she is also certified as a Professional Researcher at the practitioner level by the MRA. She lives in Washington, DC. Read Less

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the National Institutes of Health doing lab research. Her desire to use her research skills in a new field brought her to Edge. She describes her role as a "behind the scenes" person and enjoys being involved with many different aspects of projects from start to finish, including programming surveys and data analysis.

Sarah's interests outside of work include swimming, reading, drawing and photography. She lives in New York City. Read Less

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management and quantitative analysis, and is the go-to person on segmentation and regression analysis. Always interested in furthering his professional development, he has taken courses through the American Marketing Association's Applied Research Methods and CASRO's Project Director Training.

Ryan's favorite part of working in research is learning about the motivation behind people's behavior. He became interested in marketing research while earning his Bachelor of Science in Business Administration from the University of Richmond. After graduating in 2004, he worked in social services and education before coming to Edge. Ryan lives in Washington, DC with his wife Katie and enjoys playing Ultimate Frisbee. Read Less